Introduction

User Adoption ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

By installing or using the User Adoption app, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Information Provided by Merchants

When you install our app, we collect the following information:

Shop domain and name
Contact email address
Access token (for API access)
Shop settings and preferences related to the app functionality

Information Collected from Store Customers

Our app collects the following information from your customers when they interact with the popup widget:

Email addresses
Phone numbers (optional)
Shopping preferences (categories selected)
Timestamp of subscription
Interaction data with the widget

Technical Information

We also collect certain technical information when you use our app:

IP addresses
Browser type and version
Device information
Usage statistics and interactions with the app
Error logs and performance data

How We Use Your Information

We use the collected information for the following purposes:

Providing and maintaining our service
Creating and managing discount codes for your customers
Analyzing usage patterns to improve the app
Processing transactions and sending notifications
Responding to your requests and support inquiries
Sending important updates about the app
Complying with legal obligations

Data Storage and Security

All data collected through our app is stored securely on our servers and in Shopify's infrastructure. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or destruction.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you uninstall our app, we will delete or anonymize your data within 90 days, except where we need to retain certain information for legitimate business or legal purposes.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

With your consent
With Shopify as required for app functionality
With service providers who assist us in operating our app
To comply with legal obligations
To protect and defend our rights or property

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information
The right to restrict or object to our processing of your information
The right to data portability

Shopify API Usage

This app uses Shopify APIs and webhooks to create and manage discount codes, store customer information, and implement widget functionality. All API usage complies with Shopify's API terms of service.

GDPR Compliance

For users in the European Union, we serve as both a data controller and a data processor. We process data in accordance with GDPR requirements and provide tools to help merchants comply with GDPR obligations, including:

Customer data export functionality
Customer data deletion functionality
Secure data storage and transmission

Children's Privacy

Our app does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: useradoptionsupport@notification-ai.com

Legal Basis for Processing

We process your information based on the following legal grounds:

Contractual necessity to provide our services
Legitimate business interests
Your consent, where required
Compliance with legal obligations

Thank you for trusting User Adoption with your information. We are committed to protecting your privacy and providing a secure and valuable service to you and your customers.